Hello Valued Client
We would like to say Thank you so very much for making us your trusted security partner in protecting your Families, Homes and Businesses for all these years.
We are reaching out to you today on an important upcoming technology change that will impact the 3G GSM Cellular unit that your alarm system currently uses to communicate secure alarm signals to our monitoring center. Across North America there are millions of alarm systems that also utilize the 3G network to transport secure signals to their monitoring centers.
When we installed your alarm system many years ago these 3G cellular communication devices were the latest in communication technology and quickly became the industry standard.
The 3G Network is soon to come under threat of being discontinued in Canada. When this happens the 3G Network will ceases to exist and your alarm system will no longer work as it was originally designed.
We are taking a Proactive Position and working actively NOW to replace all 3G units before they cease to work and stop communicating alarm signals to the monitoring center.
Covid and Supply chain issues have certainly been a massive challenge these last few years, so we endeavour to secure the needed technology ahead of time so as not to have supply lags.
This event is totally beyond the control of the alarm industry and Al Security. This is a decision that Telecommunications Carriers do in order to update their infrastructures for faster technology. Although we have no official notice from our Canadian Carriers our information leads us to believe that this will happen in the next few years.
We have a strong relationship with our suppliers and together we have worked diligently and done everything possible to keep costs down while maintaining stable pricing on our services and keeping adequate office staff, service and installation technicians at the ready to service you.
Below you will find the options we are able to provide to you in order to keep your services up to date and fully functional now and into the future.
If you, our valued clients, have any questions or concerns please feel free to contact us at our office Monday to Friday 9-5 and we will be pleased to answer any questions you may have.